FAQ

Are our activities suitable for kids?
Our Rafting, Packrafting, River Canyoning and Trekking excursions are generally suitable for everyone from 5 years up, even if beginners. In order to participate no previous experience or special motor skills are required. So no need to be superheroes!
However some of the more adventurous and adrenaline filled itineraries, such as the Packrafting Ponte del Diavolo, Packrafting Lima and the Kayak Courses are not allowed under 16 years old.
Are our actvities suitable for non swimmers?

Absolutely! All of our activities are carried out with technical river equipment that follows the most strict safety regulations (rafts, packrafts, kayaks, thermal neoprene wetsuits, life jackets, helmets and paddles are all CE homologated).
In addition our staff has regular licenses for rafting guides, kayak instructors, canyoning guides, river rescue approved by FIRAFT (Federazione italiana Rafting), FICK (Federazione Italiana Canoa e Kayak) and RESCUE PROJECT (Expert instructors and rescuers). In addition we hold the the BLS-D certification for emergency first aid.

What to bring and how to dress?
Besides the desire to have fun…
For all the soft and scenic tours we recommend comfortable sports clothing with flip-flops or sandals or gym shoes that can get wet and of course don’t forget to bring your camera or phone.
For all the more adventurous and adrenaline filled Rafting, Packrafting, River Canyoning and Kayak Courses we recommend you to bring a swim suite, a thermal shirt, a towel and gym shoes that can get wet. You will also need a full change for your clothes. Bring a Gopro or any action cam if you have.
For the hiking excursions we recommend you wear comfortable sports clothing and hiking or sports shoes and also to bring a backpack, water and a k-way in case it rains.
What river equipment does Firenze Rafting provides?
For the Rafting Pontevecchio and Sieve, the Packrafting Pontevecchio, Sieve, Serchio and Massaciuccoli excursions we will provide you a life jacket, paddle and a helmet if needed, and also a waterproof bag for your phone/camera.
For the Rafting Lima, Packrafting Lima and Ponte del Diavolo, River Canyoning and Kayak excursions we will provide you a life jacket, helmet, neoprene wetsuit, thermal neoprene socks and a paddle.
Can we organize special events?
Of course, every occasion is suitable for a river trip. Birthday celebrations, business team buildings, bachelor/bachelorette parties, school trips are just a few examples. We are open to all kinds of requests in order to personalize your excursions according to your needs.
In addition you can personalize your adventures with on board Aperitif, Picnic on the river bank, Trekking with an environmental guide, Adventure Park with zipline, SUP and yoga, Photo shoots and Gopro rental as well as enjoying overnight at our ancient Mulino Verde immersed in nature by the river in Bagni di Lucca.
How do I book a trip with Firenze Rafting?

Two ways. Online through the booking widget on our website, choosing your date and time and paying by card. Or directly, by messaging us on WhatsApp at +39 349 092 1540 or emailing firenzerafting@gmail.com. Direct contact is required for private tours, groups, schools, companies, and anything outside the standard departure times.

Can I buy a gift voucher?

Yes, we issue gift vouchers for all our activities! Email us via firenzerafting@gmail.com and we will prepare one with the recipient’s name and the chosen activity. If you don’t know which activity to gift, you can choose an open voucher which costs 65 euro: the person will choose the activity later.

Is there an adventure activity in the centre of Florence?

Yes! Rafting on the Arno is the main one, and it starts inside the city. The meeting point is the river beach below the Torre di San Niccolò at Piazza Giuseppe Poggi, a short walk along the river from Ponte Vecchio. The trip lasts 2 hours and takes you through the historic centre, which is a fun and unusual way to enjoy the city center without crowds.

Is it better to book directly or through a booking platform?

Directly, for two reasons. First, price: the lowest rate is always the one on our own website, because booking platforms add their commission on top. Second, and for many people this matters more, flexibility: platforms only sell the standard tour at the published time, while booking with us directly lets you book a private tour, add the aperitivo under Ponte Vecchio, arrange large groups, book for today and talk to the people who will actually take you down the river. We reply within 24 hours.

What is something unusual to do in Florence?

Go out on the Arno. Almost nobody does, and most visitors never even register it as an option: the river runs through the middle of everything, and people look at it from the bridges without ever wondering what the city looks like from the other side of that view. It is navigable through the historic centre, and we have been taking people down it since 2010. You pass under Ponte Vecchio, which is the only way to see the Vasari Corridor from below, then along the Uffizi and under Ponte Santa Trìnita, with the guide filling in the stories as you go. It is calm rather than adrenalyne, so no experience is needed and children come from 4 years old.